Help & Frequently Asked Questions

Any student or member of staff of the University of Cross River State. Browsing and searching are open to everyone; submitting a claim requires an account so that the office can trace a claim back to a verified person.

Reports are queued for moderation and appear once a Lost & Found officer publishes them. Until then you can see your own submission, marked Awaiting approval, on your dashboard.

No, but it helps a great deal. A photograph makes it far easier for the office to match a found item to a lost report, and easier for you to recognise your own property in a list.

Every published record is given a reference such as UNI-F-2026-0041. Quote it when you contact the office or when you follow up on a claim, it identifies one specific record.

Open the item from the Found Items list and use Claim / Request This Item. You will be asked to describe the item, say when and where you lost it, and give one identifying detail that is not shown on the listing.

That is the ownership check. Anyone can read a public listing, but only the real owner can describe something that was deliberately withheld from it. Your answer is compared with what the finder recorded.

Claims stay Pending until a Lost & Found officer completes the verification. You can follow the status of every claim you have made on your dashboard.

Contact the Lost & Found office with your reference number. Records are edited by staff so that the audit trail on each item stays intact.

No. Contact details are stored with the record for the Lost & Found office only. Public pages never display them.

Unclaimed items are held by the Lost & Found office for the retention period set by the university, after which the record is archived and the item is disposed of under university policy.